The Podcaster

An interesting analysis of
some of the practical issues the US authorities are facing implementing Govt 2.0.

I heard this morning on BBC radio 4 that part of the reason for slow case hearings
in the UK Court system is weak IT and document management processes. The example given
was where one part of the court system keyed in documents online and scanned them
for another part of the organisation to have to re-key all the data. That is the way
it has been done for over 20 years! When I started in IT back in the early 1980s I
actually worked on a Magistrates Court system. Established practices and ’silos’ of
operations and departments caused us all sorts of challenges in developing and deploying
a unified system.

To implement change in any organisation is hard. Into something like local
and cetral Government with well established and embedded processes is hard.